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Welcome to ASTD-Los Angeles!




About ASTD-LA

If you are looking for innovation, learning, and a community of passionate and accomplished learning professionals, the American Society for Training and Development-Los Angeles is right place.


Chapter Meeting ~ Thurs. September 18

Make It Work: Strategies to Manage the Crazy-Makers in the Workplace

Presented by by Cynthia Clay, President/CEO of NetSpeed Learning Solutions

The most challenging aspect of any job is working with other people. If you have ever asked yourself, “What on earth is he thinking?” or “Why in the world would she do that?” you will love this session, focused on building your ability to work well with anyone – even the people who are driving you crazy.

Learn how to collaborate with those people who sometimes bedevil you at work. Explore four principles and five strategies that allow you to respond constructively in the face of challenging behavior. The speaker will share engaging video examples of challenging behavior patterns and sample dialogues demonstrating how to respond effectively. From the clueless colleague to the drive-by boss, you’ll recognize nine difficult behavior patterns (and learn how to avoid using these patterns yourself). Take away key practices and models that you can apply immediately to your work relationships. One week prior to the chapter meeting, you’ll complete two online questionnaires. Join us and learn how to transform your workplace relationships.

Learning Objectives

  • Describe four key principles and their related practices
  • Recognize five strategies and when to use them
  • Apply the best practices and the right strategy to address one difficult behavior pattern

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Upcoming events

19 Sep 2014 7:30 AM • The Toyota Auto Museum 19600 Van Ness Avenue (between Del Amo and 190th) Torrance, CA 90501
19 Sep 2014 8:00 AM • Panera Bread, 3521 E Foothill Blvd Pasadena, CA 91107
19 Sep 2014 9:00 AM • Antioch University, 400 Corporate Pointe, Room A1000, Culver City, CA 90230
26 Sep 2014 7:15 AM • Panera Bread, 24133 Baywood Lane (off McBean/Newhall Ranch), Santa Clarita (661) 287-3900











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