Want to decrease obstacles to knowledge transfer? In an enjoyable, high spirited learning environment Jean Franzblau will spill her secrets for keeping her training sessions in ship shape.

Participants will be able to

·        List 6 ideas for keeping sessions on time

·        Detail 9 tips for creating a friendly training environment

·        Share best practices and war stories

Jean Franzblau is a professional speaker and seminar leader who has worked in six countries with audiences up to three hundred people. She specializes in administrative assistant training and in the past year has delivered more than a hundred presentations. Jean is on the Board of Directors for ASTD-LA.